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Services

Sideline Support is a Virtual Assistance business that specialises in helping clients in the dynamic and ever-growing health and fitness space.

Our principal, Kylie Luksic, founded Sideline Support to provide a range of administrative and management services specifically to health and fitness professionals as she is a passionate sportswoman herself who enjoys leading an energetic, athletic and fun-loving life. 

As your virtual assistant, Sideline Support works behind the scenes to handle the day-to-day operations of your business, so that you can be front and centre in your business – building your profile, growing your clientele and kicking goals that set you ahead of the pack.

Sideline Support offers a broad range of administrative and professional services, including:

  • Basic bookkeeping

  • Building and managing client databases

  • Calendar/diary management

  • Client training programs

  • Cloud migration and creation (including setup and ongoing management)

  • Collation and formatting of fitness programs for groups and individuals

  • Coordination of first aid training and continuing education courses

  • Coordination of trades and services

  • Creating new client welcome packs

  • Development of in-house policies and procedures (eg. COVID-safe, WHS, etc)

  • Documentation creation and formatting

  • Email management

  • Event management and support (eg. webinars, in-house seminars, pop-ups, etc)

  • Facilitating in-house education seminars for staff and clients (eg. mental health, emotional wellness, nutrition, running training, coaching, etc)

  • Filing and records management

  • Online ordering (bathroom & kitchen supplies, staff uniforms, stationery, etc)

  • Project management of staff registration and accreditation

  • Running in-house competitions and promotions

  • Sourcing and maintenance of gym and fitness equipment

  • Staff scheduling and rosters

  • Staff training manuals

  • Staff training programs

  • Team recruitment support and coordination (ie. produce job descriptions, write and place job ads, create candidate short-lists, coordinate interviews, conduct reference checks, etc)

  • Tech software support

  • Troubleshooting

  • Webinar setup and management

 

Maybe you’re a start-up in the health and fitness space and don’t know how to set up the business procedures required to get you up and running quickly and efficiently…? Or perhaps you’re long-established and are feeling confused and overwhelmed with the day-to-day running of your business, and you just need someone to take those boring admin tasks off your hands, so you can be on the floor with your clients, doing what you love…?

No matter where you’re at in your business, the team at Sideline Support is here to take on all those demanding tasks on your action list and make sure they’re done on time, every time.

It’s our job to get you over the finish line.

We work on a project-by-project basis or we can tailor a package to suit your needs perfectly. Give Kylie Luksic a call today on 0419 729 398 for a friendly chat, to see how Sideline Support can help you kick your business goals